Our Services

What we Do

Provide value to our customers that benefit the client’s condition. We evaluate existing resources, research markets, survey climate, interview individuals, design content, and deliver training to build skills, transfer knowledge, and open communication channels. We enter into that process identifying existing problems and challenges to work collaboratively on, our work positions organizations, companies and individual’s businesses for success defined in the project. Our relationship grows, as we provide the content for solutions, teach individuals to deliver training for the organization, then we move on to the next challenge. This process provides a continuous loop to close the performance gaps, increase performance, and improve productivity for the client.

Our Goal

We will establish collaborative relationships that by design foster innovation and creativity to improve productivity, transfer knowledge and teach people to train.

How we do it

We listen to our customers and mutually determine if the project provides meaningful value for all parties to move forward in the process. Projects are reviewed with a CPC representative for scope of work, measures of success, time-line, investment, and mutually agreed upon responsibilities. When both parties are passionate to improve the client’s condition then an opportunity exists to collaborate in the agreement process.

Innovative and creative programs that have come from the CPC process include:

Sudden Impact Leadership Training
Train-the-Trainer Program
Performance Appraisal Systems

Our Clients Voice

“I can say that the Qualla Housing Authorities Board of Commissioners were very pleased with the program and asked to see that more of this training is done.”
—Shane Sneed, Human Resource Officer, QHA Cherokee NC

“ I have had the pleasure of working with Keith over the past six years on many training and consulting issues, on all these projects, Keith played a key and pivotal role either and or as an instructor, organizer, facilitator, and coordinator and in many instances assisted in obtaining funding from state sources to offset costs to our Zickgraf.”
—Leslie T. Everett, VP Human Resources, Zickgraf Enterprises, Inc.